Privacy Policy

Last Updated: April 2026

1. Introduction

Pop-N-Trucks LLC ("Company," "we," "our," or "us") operates a technology platform that connects users with independent food trucks and popup vendors.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use:

Our website
Our mobile application
Vendor dashboard services

By using Pop-N-Trucks, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide

Customers:

Name
Email address
Account credentials
Reviews, favorites, preferences

Vendors:

Business name
Contact information
Menu data
Pricing
Business registration data
Revenue data (if integrated)
Payment processor account data (via third parties)

B. Automatically Collected Information

When you use Pop-N-Trucks, we may collect:

Device information
IP address
App version
Usage activity within the app
Vendor profile views
Direction button clicks
Check-in confirmations

C. Location Information (Foreground Only)

If you enable location services, we may collect:

Precise GPS location while the app is actively in use

We do not access your location when the app is closed unless you explicitly grant background permissions, which are not required for normal functionality.

Location access is optional and can be disabled at any time in your device settings.

3. Geofencing & Visit Attribution (Foreground Use Only)

When location services are enabled and the app is open, Pop-N-Trucks may use geofencing technology to:

Detect proximity to active vendor locations
Log visit entry timestamps
Measure visit duration while app is active
Attribute visits to vendors discovered within the app
Detect repeat visits during active sessions

We do not continuously track movement in the background.

Visit data is used for vendor performance analytics and platform improvement.

Vendors receive aggregated analytics data. Individual customer identity is not publicly shared.

4. How We Use Your Information

We use collected information to:

Provide food vendor discovery services
Display nearby vendors
Provide directions
Measure visits while app is open
Calculate repeat visits
Generate vendor analytics
Improve platform performance
Prevent fraud
Communicate updates
Comply with legal obligations

5. Aggregated Analytics & Heatmap Intelligence

Pop-N-Trucks may generate anonymized and aggregated reports including:

City-level traffic trends
Vendor performance metrics
Peak activity hours
Geographic demand patterns

Aggregated data does not identify individual users.

6. Sharing of Information

We do not sell personal information.

We may share data with:

Payment processors
Cloud hosting providers
Analytics providers
Accounting integrations (if authorized by vendors)
Government agencies when legally required

Service providers are required to implement appropriate safeguards.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Maintain login sessions
Improve performance
Analyze usage trends
Enhance user experience

Users may disable cookies, but some features may not function properly.

8. Data Security

We implement industry-standard safeguards including:

Encrypted HTTPS connections
Secure hosting infrastructure
Access controls
Tokenized third-party integrations

No system is 100% secure.

9. Data Retention

We retain personal data:

As long as accounts remain active
As needed for fraud prevention
As required for legal or tax compliance
For dispute resolution

Visit and analytics data may be retained for operational and statistical purposes.

Aggregated anonymized data may be retained longer.

10. Your Rights (Including California Residents)

Depending on your state of residence, you may have the right to:

Request access to personal information
Request correction of inaccurate data
Request deletion of personal data
Limit certain data processing

To exercise these rights, contact us at info@popntrucks.com.

We do not sell personal information.

11. Account Deletion

You may:

Delete your account via dashboard (if available)
Request deletion by contacting us

Certain financial or tax-related records may be retained as required by law.

12. Children's Privacy

Pop-N-Trucks is not intended for children under 13.

We do not knowingly collect data from children under 13.

13. Third-Party Links

We are not responsible for third-party vendor privacy practices.

14. Changes to This Policy

We may update this Privacy Policy.

Continued use after updates constitutes acceptance.

15. Contact Information

Pop-N-Trucks LLC
Email: info@popntrucks.com
Website: www.popntrucks.com
Business Address: 164 Robles Way Suite 267, Vallejo, CA 94591

16. SMS Communication Consent

Pop-N-Trucks sends SMS messages strictly for account-related and service-related communications and does not send promotional marketing messages without additional explicit consent.

By registering as a vendor on the Pop-N-Trucks platform and providing a mobile phone number, the vendor expressly consents to receive SMS text messages from Pop-N-Trucks.

Opt-In Method

Vendors opt in to receive SMS messages by entering their phone number during the registration process on our website (https://popntrucks.com) and agreeing to receive account-related communications.

Message Types Include

Account setup confirmations
App download links
Platform access instructions
Operational and service-related notifications

Vendor acknowledges and agrees that:

Message frequency may vary
Message and data rates may apply
Consent to receive SMS messages is not a condition of purchase

Opt-Out Instructions

Vendor may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

Support Contact

For additional support, vendors may contact us at support@popntrucks.com or visit https://popntrucks.com.

Data Usage

Pop-N-Trucks does not sell, rent, or share vendor phone numbers with third parties for marketing or promotional purposes.

Identification

All SMS messages will clearly identify Pop-N-Trucks as the sender.

Vendor is responsible for maintaining a valid phone number and ensuring compliance with applicable messaging laws.

Messages may include onboarding instructions such as downloading the Pop-N-Trucks mobile application required to access vendor services.